Glossary

On-premise

Ge-RAM member CRM and management applications have led the on-premise market for over 15 years. By “on-premise”, we mean that the customer buys and owns the software licenses and then either hosts the application themselves behind their own firewall, or pays a third party to host it for them. Either way, the entire customer’s membership information is kept on a dedicated server. This is the traditional way of selling and deploying software licenses.

Geramsofttech.com.au

Geramsofttech.com.au develops and sells CRM (Customer Relationship Management) applications, using the on-premise delivery model. We have now launched our new On-demand delivery model (aka “Cloud Computing”, “Software as a Service” or “SaaS”). The company has been extremely successful and, after 15 years in operation, has developed for various member associations and organisations and for Community Organisations providing client services in Australia. MembershipSolutions.com.au encourages client specific development and other financial software vendors to integrate our applications with the CRM-Accounts Receivable module. Now, MembershipSolutions.com.au has launched a dedicated “Cloud Computing” platform for our new SaaS product: 360DEGREES, providing a whole new approach to member organisations of all sizes

Software as a Service (SaaS), “Cloud Computing” or “On-demand” applications

These are all increasingly common phrases used to describe a business application delivery model, where a vendor (such as Geramsofttech.com.au) develops a web-native application and hosts and operates (either independently or through a third-party) the application for use by its customers over the Web. Customers do not pay for owning the application itself but rather for using it – a type of rental model, based on the number of users. In the case of the 360DEGREES application, we develop the application (drawing upon 15 years member ship management software expertise) and Web24 is hosting it on its platform. Advantages of this model are that there is no need for additional computer hardware or specialist resource, and all upgrades and implementations are managed by the service provider (Geramsofttech.com.au). The on-demand model is particularly attractive to companies that need flexible functionality, such as fast-growing Organisations, that are starting to find their systems restrictive.