Community Organisation
Community Organisation
Effective client services management is crucial to the success of any community organisation. The ability to capture and retrieve client data, and analyse information is essential for operational planning, efficient and coordinated service provision, and all stakeholder reporting.
For many small to medium sized community organisations, however, the range of client management applications available to support organisations can be overly complex and expensive.
360ACCESS is Ge-Ram Soft Tech’ web-enabled “On-premises” client management solution designed specifically for small to medium sized organisations in the community services sector. Developed in conjunction with OARS Community Transitions, 360ACCESS was designed to simplify the case management process and assist with organisational work flow. [Please create link to Glossary page from ”On-premises” ]
“OARS did not have an existing integrated CMS when they approached us during 2009” says Henriette, General Manager, Ge-Ram Soft Tech.
“The organisation was looking for a system that would support coordinated case management, complex reporting requirements, and a range of service delivery models, including the provision of information and advice, one on one support, group and outreach work.” she said.
360ACCESS has extensive standard features that cover all major funding programs. Ge-Ram Soft Tech is an Australian business providing management tools for not-for-profit sector. We have been doing this for more than 15 years. 360ACCESS is developed and supported by Ge-Ram Soft Tech, to provide a dynamic, feature rich affordable solution for community organisations.
Central to the success of 360ACCESS are the ability to customise the system to meet the needs of individual organisations, Client Report Writer to meet all stakeholder requirements and the application enhancements that are consistently incorporated.
360ACCESS solution:
Since 360ACCESS was first developed, several organisations have shown an interest in the system, and the extensive functionality designed for Australian community organisations, and the client services management and reporting needs.